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Information for international customers

Information for our Swiss customers

Information about delivery, value-added tax, shipping costs and alternative delivery options for Switzerland.

Shipping to Switzerland

Of course, we also deliver to customers with Swiss billing and shipping addresses.

Delivery directly to Switzerland

If you have a Swiss billing address and have your goods delivered to Switzerland, we will not charge you German VAT.

The net amounts are displayed to you in the shopping cart. The shipping costs for Switzerland amount to 70 Euro, for Bankamp items on 70 Euro.

Further information can be found here:

DHL customs information
Important note:
For forwarding shipments (floor lamps, items over 150 cm in length, palletized goods and orders over 1000 euros), please note that the transport company will advance the Swiss VAT for you when crossing the border. This VAT plus approx. 150 CHF customs clearance and cash on delivery fee must be paid in cash to the transport company upon delivery.

Alternative delivery to the border

You would like to have the goods sent to the Ates parcel shop in Grenzach on the Swiss border and export the goods yourself.

We are happy to deliver your goods to the Ates parcel shop in Grenzach. There you can collect your goods and take them to Switzerland yourself.

Pickup address Parcel Shop Ates
Scheffelstr. 1
79639 Grenzach-Wyhlen

Contact details

Our team will be happy to assist you with questions about delivery, shipping costs, and processing for Switzerland.
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